INSTADEBIT is currently available only to U.S. residents. Canada and Europe will be added soon.

Is it really FREE to sign up to INSTADEBIT?

Yes. You will not be charged anything for signing up to INSTADEBIT. There are no hidden fees, charges or commitments.

Are there any bonuses or promotions associated with INSTADEBIT?

Yes. You can get a 15% bonus back on your first 2 weekly deposits.

Can I use someone else's INSTADEBIT account to fund my playing account?

Please be aware that any deposit made from any pay method account including INSTADEBIT that is not registered to your name can be construed as fraud and dealt with accordingly.

Can INSTADEBIT access my account without my knowledge?

No. Only transactions initiated by you can be sent through the Instant Funds Transfer (IFT) System.

Can merchants make withdrawals from my account?

No. The consumer MUST initiate all transactions. You must either authorize by entering your INSTADEBIT user name and password, or by signing up for your account. Since the merchant is never supplied with any of your information, they cannot initiate transactions without your approval.

What information do I need to supply to open an account?

To open an account you will need to provide your basic identity (Name, address, telephone) as well as your Social Security Number, Date of Birth and Drivers License number (optional).

Why do I need to provide my Social Security Number?

This is done to protect your security. Your Social Security Number (SSN) is used to verify your identity. Since most of your other information is readily available in telephone directories or on the Internet (Name, address etc.), it is necessary to have some Identification Documentation that is not publicly available. The INSTADEBIT IDentify™ system can match your name and your SSN number to ensure that someone else isn’t pretending to be you in an attempt to defraud.

Why do you need my date of birth?

This is also done to protect your security. Your date of birth is another piece of information that is not generally available through public sources. Your date of birth is used to verify your identity by matching it against a number of databases maintained by the Debit Bureau and other sources. This is another example of information that protects you from identity theft.

I don’t have a state drivers license. Can I still sign up for an account?

Yes. The state drivers license is an optional field in the sign up process that provides you with additional protection. You may be asked to fax or provide additional data to complete the sign up process, but a state drivers license is not mandatory

Why was my registration declined?

If you are having problems registering your account, this could be due to some inconsistencies in the data you entered. Your information is checked against the debit bureau records as well as several banking system databases to ensure that the information matches with their systems. If you are having problems please check the following:

1. That you have not mis-typed any information;
2. That the address you entered is the same as that on your checks from your bank;
3. That your Social Security Number is correct;
4. That your bank account number and routing (ABA) number are correct

I get the "Unable to Complete Account Sign-up Process" message when I try to sign up for a new account. What is wrong?

The above message appears if the INSTADEBIT IDentify™ system detects inconsistencies in the ID or account verification process. Please contact the Customer Service Group (customerservice@INSTADEBIT.com) to resolve this issue. You may be asked to fax additional documentation to verify your identity.
This process may be more time consuming. However, please keep in mind that the anti-fraud system is designed to protect YOU from fraud and misuse of your personal information.

I have Pre-Registered for an account. How do I make a purchase at Black Widow?

INSTADEBIT is a direct payment system. If you have registered your account and obtained a login name and password you can now complete the purchase. When you are ready to deposit funds into your player account, click on the INSTADEBIT payment option. A new window will appear asking you to enter your user name and password and approve the transaction. Once you approve, you’ll have funds in your Black Widow Casino player account. If you require assistance with your deposit, please contact customer support at: Support@BlackWidowCasino.com.

For more information on INSTADEBIT, please go to: www.instadebit.com